WhatsApp, Messenger, Instagram and live chat in one quiet inbox, with an AI agent that learns your website and hands over to your team at the right moment.
- One line to install
- Your AI keys, or ours
- Free to start
One conversation. Resolved in four messages.
Meet customers where they are. Answer from one place.
Connect WhatsApp, Messenger, Instagram and live chat from one settings page. Every message lands in the same inbox, with the same history, AI and team.
WhatsApp Business
The official Cloud API, connected with Continue with WhatsApp. Text, photos, documents and voice notes, in the shared inbox.
Messenger
Your Facebook Page's messages, and the comments on its posts, answered from the shared inbox.
DMs and comments on your posts become conversations, not notifications.
Live chat for your website
A considered widget that installs in one line, takes your colour and logo, and keeps several conversations per visitor.
Connect with your Meta account
Continue with Facebook or WhatsApp, pick your page, account or number, and start replying. No code for any of it.
- 01Continue with Facebook or WhatsApp
- 02Choose your page, account or number
- 03Start replying in Silah Desk
One customer, one timeline
Writes on Instagram, follows up on WhatsApp? Silah Desk keeps one person, listed once, with one story.
AI that learns your business. And knows when to step aside.
Give Silah Desk your website and a few articles. It answers from them in the customer's own language, Banglish included, and hands over to a person when it should.
From its sitemap or llms.txt, and again every week
No invented prices, dates, discounts or policies
Transcribes them and answers in text
A chain of providers, each a backup for the last
Know who you're talking to. Before they explain.
Connect your own site with Silah Connect, or let people sign in with Mashriqain ID. A signed-in customer arrives verified, with their account and what they are allowed to see.
Your site and Silah Desk, signed both ways
Your server vouches for the customer. Tickets from your own console land in the inbox, and the AI may look things up for them through tools your site offers.
- Verified customersName, account and access, signed by your server
- Tickets in the inboxRaised in your app, answered in Silah Desk
- Tools for the AILook up an order or a plan for that customer only
One account, signed in everywhere
For your team in the console, and for visitors in the widget. No second password to remember.
- Role
- Admin
- Access
- Billing, Orders
- Channels
- Web · WhatsApp
Bug reports from your products. Closed with the person who sent them.
- From inside your product
One script tag gives any page a Report a problem button. It sends the description, a screenshot, the recent log and who sent it.
- Checked, and fixed, with Claude
Claude reads the report and your code and writes down what it found. Press Fix it and it opens the pull request on GitHub.
- The reporter hears back
At every stage, in their own language, without anybody writing to them by hand.
The receipt download shows last month's design
From Rahim, office staff · signed in
- Received
- Confirmed
- Being fixed
- Fixed
- Released
Your inbox, on autopilot.
Route WhatsApp leads to sales, reply after hours, send VIPs to a senior teammate and ping Slack. Readable WHEN / IF / THEN rules, no code.
Plays well with your whole stack.
Send every conversation event to Slack, Zapier, Make, n8n or your own API with signed webhooks, or connect your store, billing and CRM in a click.
Live on your site. In one line.
Paste a single script tag. The widget loads asynchronously, after your page, and never blocks it.
<script async src="https://silahdesk.com/widget.js" data-silah-key="pk_live_…"></script>- 01Copy the snippet.
- 02Paste it before the closing </body> tag on every page.
- 03Publish. The launcher appears instantly.
- Verified automatically when the first visitor loads it
<!-- Silah Desk live chat -->
<script async src="https://silahdesk.com/widget.js"
data-silah-key="pk_live_…"></script>We built it for our own companies. They use it every day.
Silah Desk is made by Mashriqain Group, and it answers the customers of the group's companies today. We would rather show you that than a wall of logos.
Shipped, not promised.
Silah Desk opened on 20 October 2026. This is what has landed since, in the order it landed.
Start connecting. Today.
Free to start, no credit card. Talk to us when your team needs more.