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Channels

Connect every channel. From one page.

Continue with Facebook or WhatsApp, paste one line on your website, and every conversation flows into a single inbox.

Channels

Meet customers where they are. Answer from one place.

Connect WhatsApp, Messenger, Instagram and live chat from one settings page. Every message lands in the same inbox, with the same history, AI and team.

WhatsApp

WhatsApp Business

The official Cloud API, connected with Continue with WhatsApp. Text, photos, documents and voice notes, in the shared inbox.

RBRupsha BakeryBusiness
Do you deliver to Dhanmondi tonight?
0:07
Yes. Orders before 8 pm arrive tonight. Shall I place it for you?AI · 20:14
Media Documents
Messenger

Messenger

Your Facebook Page's messages, and the comments on its posts, answered from the shared inbox.

Instagram

Instagram

DMs and comments on your posts become conversations, not notifications.

DM
Comment
Reply
Live chat

Live chat for your website

A considered widget that installs in one line, takes your colour and logo, and keeps several conversations per visitor.

Nakshi Crafts Online
How can we help?
Ask us anything. A person is here if you need one.
Is the blue kantha throw back in stock?
It is, in single and double sizes. Shall I send you the link?
Write a message…
Setup

Connect with your Meta account

Continue with Facebook or WhatsApp, pick your page, account or number, and start replying. No code for any of it.

  1. 01Continue with Facebook or WhatsApp
  2. 02Choose your page, account or number
  3. 03Start replying in Silah Desk
Unified contact

One customer, one timeline

Writes on Instagram, follows up on WhatsApp? Silah Desk keeps one person, listed once, with one story.

NRNoor Rahman
Connect with Meta

WhatsApp Business

Connect through Meta's official Cloud API with Continue with WhatsApp. No phone left on a desk, no unofficial bridge. Reply from the shared inbox with photos, documents and voice notes.

  • Official WhatsApp Cloud API
  • Photos, video and documents
  • Stickers and shared locations
  • Voice notes the AI can answer
Connect with Meta

Facebook Messenger

Link your Facebook Page and every message becomes a conversation in Silah Desk, with the customer's name, photo and history attached.

  • Your Pages in one inbox
  • Page comments, with public replies
  • Silah AI on Messenger
  • Contacts matched across channels
Connect with Meta

Instagram

Direct messages and comments on your posts land in the inbox, so your social team and your support team share one view of the customer.

  • Direct messages
  • Comments on your posts
  • Product questions answered by AI
  • Professional accounts linked to your Pages
One line of code

Live chat

A widget that matches your brand, keeps a returning visitor's conversations, and lets Silah AI answer while your team is away.

  • One-line install
  • Your colour, logo, greeting and corner
  • Several conversations per visitor
  • Allowed domains and key rotation

All your channels. One calm inbox.

Free to start, no credit card. Talk to us when your team needs more.