Answers from what you know. Your team when it matters.
Silah AI answers the questions you answer every day, like delivery, returns, prices and opening hours, in your customer's own language, and brings in your team when a person is needed.
From its sitemap or llms.txt, and again every week
No invented prices, dates, discounts or policies
Transcribes them and answers in text
A chain of providers, each a backup for the last
Set up in an afternoon. Kept up to date by itself.
Point it at your website
Give it your address and it reads up to 60 pages: products, prices, policies and FAQs. Add articles for anything the site does not say.
Set how it behaves
Give it a name and a tone, write what it must never do, and choose whether it answers always or only when nobody on your team is online.
Try it, then go live
Ask it anything in the playground before a customer does. Then switch it on, and switch it off for any one conversation from the inbox.
Confident. Never careless.
An AI agent is only as good as the moments it chooses not to answer. Silah Desk is built around that.
Grounded answers
It answers only from your website and articles. When they do not say, it does not guess.
Hands over, and says why
Asked for a person, faced with a dispute or an action it cannot take, it hands over and leaves your team a note.
Speaks their language
It replies in the language and script the customer wrote in, Bengali, Banglish, Arabic or English.
Hears voice notes
A voice message on WhatsApp is transcribed and answered in text, so nobody has to type.
Your rules
Name, tone, instructions and when it replies. Change them at any time and they apply to the next message.
Your AI, or ours
Run it on Silah Desk's provider, or on your own key for Anthropic, OpenAI, Gemini, DeepSeek, Groq, Mistral or OpenRouter.
The fine print, upfront.
Let Silah AI take the first reply.
Free to start, no credit card. Talk to us when your team needs more.