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Silah Desk + Instagram

Bring Instagram direct messages and comments on your posts into Silah Desk, so your social and support teams share one view of the customer.

What you get

  • Direct messages
  • Comments on your posts
  • Product questions answered by AI
  • Route DMs to the right team

Set up in minutes

  1. 01Open Channels in Silah Desk and click Continue with Instagram
  2. 02Pick the Instagram professional accounts linked to your Pages
  3. 03Done: DMs and comments arrive in your inbox

Works with automations

Combine Instagram with Silah Desk's no-code rules: route by channel or keyword, reply out of hours, assign round-robin, and notify your team in Slack.

Explore automation

Start connecting. Today.

Free to start, no credit card. Talk to us when your team needs more.