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Silah Desk + Steadfast Courier

Connect your Steadfast Courier account so Silah AI can answer “where is my parcel?” on every channel, and book cash-on-delivery parcels for confirmed orders when you allow it.

What you get

  • Delivery status by tracking code, invoice or consignment ID
  • Tracking link sent to the customer
  • AI books COD parcels once the customer confirms (off by default)
  • Every booking noted in the conversation for your team

Set up in minutes

  1. 01Copy your API key and secret key from Steadfast › API
  2. 02Paste them in Integrations › Steadfast Courier
  3. 03Switch on booking if you want it

Works with automations

Combine Steadfast Courier with Silah Desk's no-code rules: route by channel or keyword, reply out of hours, assign round-robin, and notify your team in Slack.

Explore automation

Start connecting. Today.

Free to start, no credit card. Talk to us when your team needs more.